Your personal data is important to our maison L’Epée 1839 This notice (the “Privacy Notice”) is to inform you about the processing of personal data that we may collect when you access our online platform.
L’Epée 1839 – SWIZA SA respects your right to privacy on-line, when visiting our website, E-boutique and social media pages.
1. Scope of this privacy notice and your consent
By using our Sites or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please refrain from using or visiting our Sites or providing personal data.
L’Epée 1839 reserves the right to make changes to this Privacy Notice at any time and we will communicate to you any substantial changes.
2. Personal data collected
We only collect personal information that is necessary for a specific purpose or that you provide to us with your consent, based on your actions and behaviors or for a legitimate reason:
Personal contact information such as name, email, phone number, picture and demographic information, including age, gender or location;
Information about your art clock, such as serial number, date and location of purchase;
Account login information or membership details, such as name and address;
Payment information, such as credit card and bank information;
We also use cookies and other tracking technology which collect certain kinds of information when you interact with our sites or open our emails, such as IP addresses, devices or browsing preferences.
3. Use of your personal data
We collect and use your personal data on one or more of the following legal purposes:
Allowing you to create and access your client account or join our Newsletter program.
Processing your orders and purchases including after sales service and any required operation on your clock.
Answering your queries, questions and/or requests of any kind, including your requests for the exercise of rights.
Improving customer service and managing our relationship with you.
Contacting you for marketing purposes, including sending you information about our brand and products.
Combining with information we receive from others to help understand your needs and to provide you with better service, including customizing sites and serving you interest-based advertising; for safekeeping and maintenance of our Sites; for reporting; and for risk, dispute and record management.
4. Sharing your personal data
We may disclose your personal data to our network of retailers. We also disclose data to our service providers, media agencies or messenger platforms, commercial partners, and authorities if so requested by law.
In order to offer you e-commerce facilities, we share your personal data with our e-commerce service provider and with our financial and logistic partners. We might also use messaging platforms to communicate with you about your orders or requests. Those can include social media platforms and What’s App applications stored in the USA and their privacy notices apply as well.
The L’Epée 1839 Site may use third parties such as network advertisers and ad exchanges to serve you ads on third party websites after you leave our website, and we may use third party analytics and other service providers to evaluate and provide us and/or third parties with information about the use of the L’Epée 1839. See more information in the Cookie Notice.
We require such third parties, who may be based outside the country from which you have accessed the Sites, to comply with all relevant data protection laws.
When we use social plugins, we may collect and process information relating to your account on social media platforms. The third-party platform’s use of information collected from you (or as authorized by you) is governed by its own privacy policy and your settings on the service.
5. Data storage and security
We take all reasonable technical and organizational measures to protect the personal data we hold against loss, unauthorized access or disclosure and against other misuse. Your personal data will not be sold or disclosed to any other third parties except as provided in the Privacy Notice.
When the personal data that we collect is no longer required for the given purpose, or for legal requirements, we destroy or delete it in a secure manner.
6. Your rights to personal data
You can request access to the personal data we hold about you by contacting us at info@swiza.ch. You have the right to tell us if you would like to withdraw your consent, correct, update or delete your personal data in our records. To assist us in dealing with your request, please provide your full name and details.
Please note that in some cases, we may not be able to delete your personal data without also deleting your user account. We may also have to keep some of your personal data after a removal request, in order to meet our legal or contractual obligations. We may also be permitted by applicable law to retain some of your personal data to comply with our legal obligations.
You may opt-out at any time from marketing communications by following the ‘opt-out’ options provided or by contacting us (info@swiza.ch). You may also limit the use of tracking technologies (such as cookies for which you can set your browser to warn you before accepting them, or you can simply set it to refuse them).
7. Contact us
L’Epée 1839 a brand of SWIZA SA, registered in Switzerland under number CHE101.265.412 acts as “data controller” for the personal data it processes in the framework of this Privacy Notice.
Please contact us by phone at +41 (0) 32 421 94 00; email at info@swiza.ch; regular mail L’Epée 1839 – SWIZA SA, rue Saint-Maurice 1, 2800 Delémont, Switzerland.